Underwriting with digital health data

Kennisbank •
Nicole Myers, Dan McKinney

Adoption of Electronic Health Records systems (EHR) data in the life insurance industry has been a struggle.

Underwriting with digital  health data

Various barriers such as lack of quick access, exchange and variation in patient data as well as disparate medical coding systems have been frustrating barriers for the L&H insurance industry and encumbered the
underwriting process. Swiss Re's partnership with Diameter Health, combining deep understanding of risk with data-refinement technology to transform underwriting, offers the solution.


Electronic Health Records (EHR) systems have existed in the United States and around the world since the 1970s. However, their explosive adoption across industries that require health information is a more recent phenomenon. In 2008, there was very little adoption across the United States. As the financial crisis swept the country, the government looked for projects which could put people to work, create industry and improve our health care infrastructure. National Health statistics have EHR adoption growing from 9% in 2008 to in excess of 84% in 2015. However, systems for tracking, organising, storing and extracting the data being captured were disparate and fragmented. Not only did it vary from software provider to software provider, but also from actual installation to installation, and clinician to clinician. The dream of digitising the patient record keeping was alive and thriving. But the idea of interoperable information which could be easily and freely exchanged was far from a reality.

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